FAQ

SAME DAY SHIPPING  

           WE ARE HERE TO HELP.

Have a question? Great. We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

 

FAQS

WHAT IS VIRGIN HAIR?
Virgin Hair is hair that is in its natural state. No chemical changes, no color, has not been processed, and all cuticles* are intact. Remy hair is considered to be the finest quality of human hair. The term “Remy” means all the hair cuticles are healthy, intact, and flow in the same direction from the root to the tip. The cuticle is the outer layer of the hair strand and the structure is similar to the overlapping of shingles on a rooftop. Remy hair is typically collected directly from a woman’s head, and as it is cut it is held in a ponytail to ensure no hair strands fall to the floor. With proper care, this hair can last up to 8 months to a year. 

HOW MANY BUNDLES SHOULD I ORDER?
For a full sew in weave we recommend 3 bundles of hair. For lengths over 18”, we recommend ordering 4 bundles of hair.  A closure is a great addition to your install, as you will have no leave out. 

SHIPPING
We ship worldwide. All orders are processed and shipped  (Mon.- Sat.) Same Day shipping if order placed before 12pm. Please allow 1-3 business days for an order to arrive. Processing can take up to 1 days  You will receive an email once the order is processed and will receive a tracking number once the product is shipped. 
International Orders  Orders Shipped  Same day. All goods ship via USPS 
***Washington DC area Same day delivery available ***
Please text  for details  240-324-9128 
 
WHAT COLOR IS EACH BUNDLE OF HAIR?
Each bundle of hair we sell comes in a natural brown color. Color may vary being that one donors hair color is not exactly the same. Unless you are ordering our Russian Blonde or Peruvian hair extensions the color pattern will be different. We do not color hair extensions for you. We recommend you letting your hair stylist color your hair extensions for the best results..
 
CAN YOUR HAIR EXTENSIONS COLOR?
Yes, all of our hair extensions can be colored but we recommend you consulting with a licensed colorist or your stylist before bleaching and coloring any hair extensions. 
WE ARE NOT RESPONSIBLE FOR DAMAGED HAIR EXTENSIONS, CLOSURES, FRONTALS, AND ALL OTHER HAIR PIECES AFTER THEY HAVE BEEN WORN, COLORED, BLEACHED, OR TWEEZED BY A THIRD PARTY!
HOW LONG DOES YOUR HAIR EXTENSIONS LAST?
Our hair extensions can last up to 8 to 14 months with proper care. Please read our hair instructions on the back of each premium box to find out how to properly care for your hair extensions. Not properly caring for your hair extensions can cause damage to the hair extensions. Please note, that not caring for hair properly can lead to damaged hair extensions.We truly want you to have quality hair.

 

HAIR APPOINTMENT QUESTIONS 

 

  • IF I ORDER HAIR ONLINE CAN I PICK IT UP AT ONE OF YOUR LOCATIONS?
    No. Hair ordered online will be shipped to the shipping address provided and no orders may be picked up in store.
  • IS LEAVING THE SALON PERMITTED?
    Leaving the salon is permitted, however, we will require a fifty percent (50%) deposit on any services rendered.
  • WHAT FORMS OF PAYMENT ARE ACCEPTED?
    We accepts all major credit cards in addition to cash.
  • DOES THE WEAVE BAR SELL HAIR?
    YES, when you book online  to make your appointment please mention to the notes  that you’d like the salon to provide the hair for your service so that we ensure we have the necessary hair in stock. Hair Type and Length 
  • HOW DO I BOOK OR CANCEL AN APPOINTMENT?
    Appointments are booked online.  To cancel an appointment, please refer to your confirmation email.
  • HOW LONG SHOULD I PERMIT FOR MY SERVICES?
    We are  is committed to providing efficient and timely service.  Please allot approximately 2-3 hours for your services on appointment days. On walk-in days, we cannot provide an estimated time frame for your service due to high volume.
  • WHAT ARE YOUR HOURS OF OPERATION?
    We are  is open 7 days a week. Monday-Friday 9am-7pm by appointment only and  accepting Walk-Ins Only on Saturday 9 - 4 pm. Sun by Appt 12- 5